![]() ![]() Please don't run any other scans, download, install or uninstall any programs while I'm working with you.ĭo not run online games while case is on-going. Lets keep these principles as we go along. I will guide you along on looking for remaining malware. I am urging you to not play any games while this case is in-progress. Once the scan has been completed it uploads the log to their Cloud service which then uses Artificial Intelligence to determine if in fact any of the traces are an infection or not. That DOES NOT mean the computer is infected. It is scanning for basically all bread crumbs or traces of files and registry entries that "might" be or have been part of some infection or previous infection. It is normal for the Microsoft Safety Scanner to show 'detections' during the scan process on the screen itself. This is likely to run for many hours ( depending on number of files on your machine & the speed of hardware.) We only rely on the end result that is on the log-report-file. The only things that count are the End result at the end of the run.Īgain, any on-screen display about repeat 'infection' is not to be relied on. Do not pay credence if you see some intermediate early flash messages on screen display. Once you see it has started, take a long long break walk away. Once you start the scan & you see it started, then leave it be. Look on Scan Options & select CUSTOM scan & then select the C drive to be scanned. ![]() Upon completion of the save, Launch MSERT.exe This link is for the 64-bit version of MSERT.exe. The Microsoft Safety Scanner is a free Microsoft stand-alone virus scanner that can be used to scan for & remove malware or potentially unwanted items from a system. Did you notice whether the threat was removed ? ![]()
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